1. Who we are
ISOHS is an independent health, safety and ISO consultancy based in Kent. We are registered in England and Wales. In this Privacy Policy, "ISOHS", "we", "us" and "our" refers to ISOHS.
We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What information we collect
We may collect and process the following personal data about you:
- Name and job title
- Company name and address
- Email address and telephone number
- Information you provide when completing our contact form
- IP address and browser information (collected automatically when you visit our website)
- Any other information you choose to share with us
3. How we use your information
We use the information we collect to:
- Respond to your enquiries and provide the consultancy services you request
- Send you information relevant to your enquiry or our services
- Comply with our legal and regulatory obligations
- Improve our website and services
- Protect against fraud and misuse of our services
4. Legal basis for processing
We process your personal data under the following legal bases:
- Legitimate interests — to respond to enquiries and provide our services
- Contract — where we have entered into an agreement with you
- Legal obligation — where we are required to process data by law
- Consent — where you have given us explicit consent to do so
5. How we store your data
Your data is stored securely on our servers located in the European Economic Area (EEA). We take appropriate technical and organisational measures to protect your personal data against accidental loss, destruction, alteration, unauthorised disclosure or access.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. In most cases this means we retain enquiry data for up to 3 years.
6. Sharing your data
We do not sell, rent or trade your personal data to third parties. We may share your data with:
- Our email service provider (Brevo) to send communications
- Our website hosting provider for technical purposes
- Professional advisers such as lawyers or accountants where necessary
- Law enforcement or regulatory authorities where required by law
7. Your rights
Under UK GDPR you have the following rights:
- Right of access — to request a copy of the personal data we hold about you
- Right to rectification — to request correction of inaccurate or incomplete data
- Right to erasure — to request deletion of your personal data in certain circumstances
- Right to restrict processing — to request we limit how we use your data
- Right to data portability — to receive your data in a structured, machine-readable format
- Right to object — to object to processing based on legitimate interests
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
8. Cookies
Our website uses cookies to improve your browsing experience. Please see our Cookie Policy for full details of the cookies we use and how to manage them.
9. Third-party services
Our website uses Google reCAPTCHA to protect our contact form from spam. This service is subject to Google's Privacy Policy and Terms of Service. By using our contact form you agree to Google's processing of your data as described in their privacy policy.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
- Email: [email protected]
- Website: isohs.co.uk
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.